Birthday – Wedding Anniversary or another special event happening soon. Purchase a Gift Voucher or one of our Mystery Flights Packages to celebrate. You can book online or call the office on (02) 94401455.

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Start Planning Your Next Adventure with Us

Have questions about destinations, packages, or travel planning? Reach out to the Mystery Flights team and let us help create a personalized travel experience tailored to your needs and preferences.

Contact Information

Multiple Ways to Reach The Mystery Flights Team

Email Support

Need help with your next trip? email info@mysteryflights.com.au and receive assistance from our team.

Call

Reach us anytime at (02) 9440 1455. Our travel specialist are ready to answer your questions.

Head Office

Find us at our Head Office 11, 15 Treatts Rd, Lindfield, NSW 2070. Visit our office for in-person assistance.

Answers to Your Travel Questions

Yes, you can, but you do share existing bedding – such as 2 x double or queen size beds depending upon hotel availability. If you wish to request a rollaway bed for the 3rd person, we will advise the additional cost.
All Mystery Flights need to be booked at least 3 weeks in advance. As we do occasionally sell out for certain date/destination combinations the earlier you book the better.

Our airlines of choice are Virgin Australia, Jetstar, and Qantas.

Size restrictions apply, refer to airline website for specifications. We include 1 x bag weighing 20-23kgs per person (does not apply to daytrips).

Choosing where you go rather defeats the purpose of a Mystery Flight. However, you are able to nominate one destination you do NOT wish to be flown to. This destination is then excluded as a possibility. Canberra and Newcastle are automatically excluded for Sydney departures. Gold Coast, Sunshine Coast, Ballina/Byron Bay and Fraser Coast are automatically excluded for Brisbane departures.

10 days prior to departure we will post out the Express Post Mystery Flights Pack and send an email advising that it has been sent out with an Australia Post Reference Number.

Flight times on day of departure are from 5am and returning flights depart between 10am and 10pm.

We guarantee at least 6 hours at the destination for Mystery Flight Day Trip travellers.For overnight packages we endeavour to give you the maximum time possible depending on your destination and flight times.

In most cases we will endeavour to confirm direct flights, however, sometimes you may be booked on a flight that connects in another city enroute to/from your destination, with no more than 2 hours connection time.

It will either be a 4 Star or 5 Star Hotel depending on the package chosen.
Transfers are included as part of our One, Two and Three Night Mystery Flights. Most Mystery Flight transfers are arranged on a seat-in-coach (SIC) basis. Please note that these transfers do not meet every flight. They operate to a set timetable, hence you may have a long wait at the airport on arrival and departure. This waiting time is beyond our control. You will find all the necessary details regarding your transfers in your Mystery Flight itinerary folder.
Yes. There is a nominal charge of $25 for children under 2 years of age travelling with an adult on a One, Two or Three Night Mystery Flight. There is no charge for children under 2 years of age travelling with an adult on a Mystery Flight Day Trip. For children over 2 years of age the prices are the same as for adult travellers.

No, unfortunately once you have made payment for the booking it is non-refundable and non-changeable. Please refer to our home page for travel insurance details.

Unfortunately, a 100% cancellation fee applies to all cancellations. We suggest you source appropriate insurance cover. Refer to our home page for 1Cover and insurance details.

You will need to liase with the airline directly.

Hotel check in is usually 2 pm. In some circumstances you may be able to check in earlier, but this is not guaranteed. Hotels usually have secure luggage rooms if you wish to go out and start exploring your destination.Hotel check out time is usually 10am. Again you may leave your luggage at the hotel until it’s time for your airport transfer.

Yes. The prices of our overnight packages are based on twin share accommodation. There is a SRS of $100 per night which is applicable to anyone travelling on their own, or, as part of a group but requiring their own room.

No, we do not charge a surcharge for any credit card payments.

Our online booking system lets you redeem a gift voucher and takes the value of the gift voucher off your payment total. 

We recommend you source appropriate cover. 

Gift Vouchers are valid for Three Years from the Date of Purchase.